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Seminars - Security Specialist
Security has changed over the years. The arrest-oriented, stereotypical security "guard" has been replaced by the proactive security "professional", who realizes loss prevention is the key to effective security, and knows how to avoid unnecessary liability risks.
"Loss" can take many forms: decreased traffic in an area where people don't feel safe; or actual dollar loss due to vandalism or theft of property. The greatest potential loss, however, can be the devastating cost (both in public relations and in actual dollars) which occurs with a lawsuit alleging security negligence. An effective security program, however, can be an asset which benefits the employees, visitors and the project management team, of which the security professional is an important part. This seminar provides training at two levels which will enable the participant to more effectively accomplish loss prevention.
The successful candidate for Certified Security Specialist, Advanced (CSSA) must complete the Security Specialist and Security Skills Enhancement training modules (below), and score at least eighty-five percent (85%) on the written test.
TRAINING MODULES
Duties and Functions of a Security Officer
Includes the all-important segment which stresses the important differences between the police role and the security role.
Fundamentals of First Aid and Fire Safety
More than the basics, this also emphasizes what NOT to do, thereby preventing loss due to negligence or inappropriate intervention.
Report Writing
As with much of the seminar, actual case histories show just how important it is to maintain thorough and accurate written reports.
Driver Safety
How to accomplish two important goals: driving safely while patrolling effectively; and driving in a manner which promotes a strong positive public image, while in uniform and driving to and from duty.
Liability Awareness
A thorough and systematic approach. Not just "Keep a lookout for spills, trip hazards and dark areas". Participants are presented with unusual, yet very real, potential liability situations and learn specific methods of prevention using risk assessment and response.
Crisis Intervention, Interpersonal Communication, and Cultural Diversity
It's the nature of the job: security personnel often meet people under less than ideal circumstances, including physical injury or emotional turmoil. "Words" are important, as are behaviors, and some situations can be either escalated out of control, or diffused instantly, simply by the security professional's choice of word or body language. Again, using the actual case histories, participants learn from the mistakes of others, and are given examples of specific phrases and body language...some to avoid, some to use.
Advanced Patrol Techniques
Patrol is more than just being "present", or being a "trained observer". Effective patrol must be a proactive approach to maximizing the overall security efforts. Specific skills and techniques are presented to accomplish that objective.
Crime Prevention
Too often, this role is confused with providing "law enforcement duties", such as apprehending suspects, and that, unfortunately, is what many people (tenants, visitors, and even some security officers) incorrectly see as Security's sole purpose. Participants learn the essentials and importance of effective crime prevention, and what their role is in accomplishing it.
This seminar is the only workshop of its kind, made possible by Mr. Villines' active involvement in providing expert testimony in cases involving security issues, and his extensive experience in premises security.
Exceeding client expectations for 28
years.
John C. Villines LLC, Georgia License # PDSC001551